Privacy Policy

1. Introduction

Nebula Peptides LLC ("Nebula Labs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit nebulapeps.com and make purchases through our platform.

By using our site, you consent to the practices described in this policy. If you do not agree, please discontinue use of our website.

2. Information We Collect

Information you provide directly:

• Name, email address, shipping address, and billing information when you place an order or create an account
• Communications you send us via email or contact forms

Information collected automatically:

• IP address, browser type, device information, and pages visited
• Traffic and analytics data collected through Cloudflare Web Analytics (privacy-focused, no cookies)

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Maintain and improve our website
• Detect and prevent fraud or unauthorized activity
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Sharing of Information

We may share your information with trusted third parties solely to operate our business:

• Payment processors: to securely handle transactions
• Shipping carriers: to fulfill and deliver your orders
• Hosting and infrastructure providers: Hostinger and Cloudflare, who process data as part of service delivery
• Legal authorities: if required by law, court order, or to protect the rights and safety of Nebula Labs or others

5. Cookies

We use minimal, functional cookies necessary to operate the site, including session management for your cart and account. We do not use tracking cookies for advertising or behavioral profiling. Cloudflare Web Analytics is cookieless.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order records may be retained for up to 7 years for tax and legal compliance purposes.

7. Data Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. All data transmissions are encrypted via HTTPS. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of any future marketing communications

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our website is not directed to individuals under the age of 21. We do not knowingly collect personal information from anyone under 21. If we become aware that such an individual has provided us with personal information, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our site following any changes constitutes acceptance of the revised policy.

12. Contact

For questions or concerns regarding this Privacy Policy, contact us at: [email protected]