Zelle
Shipping information
Shipping & delivery.
Clear information for your order.
We ship within the United States. Delivery estimates and the applicable shipping total are shown during checkout. Please review the existing terms for shipping and delivery details.
- US
- Delivery area
- $65+
- Free shipping
- 7 days
- Report delivery issues
Research material information
Before your order arrives.
Product specifications
Open a material in the catalog to review the information available for that product. If a specification you need is not listed, contact us before ordering.
Storage & handling
Review the information supplied with the specific material. If storage or handling details are not listed, contact support for product-specific information before use.
Available documentation
The research documentation hub contains the available Certificates of Analysis. Product pages link to a certificate where one is available. Contact support to confirm documentation for a particular batch.
Order support
Questions about your delivery?
Sign in to your account to view your order history and current order status. For a delivery or tracking question, email support with your order number.
Estimated delivery times are provided at checkout and are estimates only; we are not liable for delays caused by carriers, weather, customs, or other factors outside our control.
Due to the nature of our products (research chemicals), all sales are final. We do not accept returns.
If you receive a damaged, defective, or incorrect product, contact us within 7 days of delivery at [email protected] with your order number and photos of the issue.
We will assess and resolve legitimate claims at our discretion through replacement or refund.